Our workflow is easy, transparent and efficient. Here is how it works.
Create a partner account to get started. It is free and easy. It will take us approximately 24 hours to approve your account.
Log in to your account and request a repair. You will be asked to provide information about the watch and the issues.
Send the watch to us using free insured shipping service. We will send you a confirmation email once we receive the watch.
We will repair the watch and send you a notification once it is ready. You can track the repair status in your account.
We will send the watch back to you using free insured shipping service. You will receive a notification once the watch is shipped.
We are happy when you are happy. By providing an easy-to-use platform, we aim to make the repair process as smooth as possible. For you as a partner, and for your customers.
Here are some of the most common questions we get. If you have any other questions, feel free to contact us.